What part of limited availability and while supplies last is hard to understand? Both of those phrases were slapped all over the advertisements put out for the store’s promotional. That and the fact we were opening half an hour early for the author to do a reading and Q and A before signing some books and leaving. We gave more than enough notice that the additional books signed would be available on a first come first serve basis. So do not come in 15 minutes before we close and start cussing me out and screaming at me because we sold them all and didn’t hold one back just in case you came by later. If it meant that much you should have come by earlier, or asked someone to pick it up for you. We can’t not sell to somebody who’s right there on the chance someone else could come in wanting to buy it. We’d never sell any books that way.