[info]keieeeye in [info]07refugees

People who have paid accounts and are not upset at Squeaky and Insanity over the recent downtime - considering how hard they worked to get it fixed ASAP and keeping us up to date on Twitter - if you don't want or need compensation for the 36 hours we were without the site, Ardath has set up [info]no_comp_needed. Like [info]fandom_counts on LJ last June, it's not likely to have any real post traffic, it's just a head-count asylum to show support for the staff and let them know that we don't feel that they owe us anything for something that was out of their control.

Comments

I am on the fence about this whole thing.

I don't plan on being rude about the outage because that would just be silly, BUT I was absolutely beside myself annoyed when it was happening and so I don't feel motivated to wave the "Squeaky is the best!" flag right now.

I have to play devil's advocate here and point out that the only source of information we have is from Squeaky himself. I am not calling him a liar, but I just want to point out that since we don't have another source of information (like a direct line to the hosting company to hear their side of the story) we are all just assuming that it is all the hosting company's fault because Squeaky says so.

Again, I am NOT calling him a liar, but I want to point out he could just tell us anything and without knowing any better we just believe it.

What I do applaud is the fact the Squeaky was so upfront and honest with the site being down and gave us to-the-minute updates on that he was working on it to bring it back. That I observed myself and put faith in, I just don't have proof that the hosting company was the villain of the story.

I panicked when Squeaky posted on Twitter that the hosting company said the databases were deleted. My thoughts were, "Squeaky, shouldn't you be configuring the site with (at least) daily backups so we aren't at risk of losing everything?"

Things do happen that are out of a site admin's control, I get that (really I do), I just have issue that we only have one side of the story and that a backup should be in place so we are never at risk of losing everything.

I have a permanent account for [info]oregon_jax and have already bought yearly paid accounts for 2-3 of my RPing journals as a way to support the site... but the site went down even though I gave my support.

I am happy to support the site, but I guess I need a break from throwing money at it to make sure I am supporting something rock solid.