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LiveJournal Abuse Really Takes the Cake
This is cross-posted from my journal here.
I posted this to LJ Abuse from a community I belong to. It's illegal in New York State to sell fireworks and I thought it would be illegal on LJ to do that do.
So this is what I wrote:
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Their reply
Answer (#3432474)
Posted: Sun, 06 Jul 2008 23:12:55 GMT (4 hours ago)
Dear LiveJournal user prozacnation!
Thank you for your report. Unfortunately, the entry to which you link is protected. The Abuse Prevention Team is unable to view protected entries; this ability is limited to select LiveJournal employees and is only used in the event of grievous violations of United States law or LiveJournal's Terms of Service. Without evidence that the entry contains such material, we will be unable to assist you.
Regards,
Pauline
LiveJournal Abuse Prevention Team
===========================
WHAT?! You don't have the VIEWALL option for ABUSE? When we did Abuse for GJ the abuse team had the VIEWALL option so we could see illegal activities. People get suspended for listing LOLITA in their interests but it's okay to sell fireworks?????
Oh yeah, I was pissed and of course I needed MORE HELP from their half assed abuse department.
I'm still waiting for the response to the ticket after I added to it.
I posted this to LJ Abuse from a community I belong to. It's illegal in New York State to sell fireworks and I thought it would be illegal on LJ to do that do.
http://community.livejournal.com/buffalo_dorks/2418977.html
FIREWORKS FOR SALE!
FIREWORKS!
I have tons of them that I bought in PA a few months ago. I'm looking to sell them. So, if you're interested in buying them, get at me! It'll save you all that gas money from driving to PA for them. Also, they are NOT silly little bottle rockets and such. I'm talking real fourth of July boomcrackers. I have a car, so if you don't drive and really want them, I'm willing to drive them to you -- for a small gas fee of course.
You can just drop me a comment here and we'll discuss prices, or if you prefer privacy e-mail me at jodiejustice@xxxxxxxxxx.com. I can take pictures of the fireworks for you as well.
So this is what I wrote:
Prozacnation (********@grilled-cheese.org)
Account type: Plus Account
LiveJournal: username: [info]prozacnation
style: (S2) core: public, i18n: none, i18nc: none, layout: public, theme: public, user: custom,
email validated?yes
cluster: Soybean; data version : 7
scheme: dystopia; language: en_LJ
underage? no
Support category: Abuse
Time posted: Thu, 03 Jul 2008 03:55:54 GMT (3 days ago)
Status: answered (still needs help)
Summary: +(03) unk poss IA in buffalo_dorks [PE]
This is a private request. It is not publicly visible.
Original Request:
This is illegal in New York State:
http://community.livejournal.com/buffalo_dorks/2418977.html
*
Diagnostics: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0
===========================
Their reply
Answer (#3432474)
Posted: Sun, 06 Jul 2008 23:12:55 GMT (4 hours ago)
Dear LiveJournal user prozacnation!
Thank you for your report. Unfortunately, the entry to which you link is protected. The Abuse Prevention Team is unable to view protected entries; this ability is limited to select LiveJournal employees and is only used in the event of grievous violations of United States law or LiveJournal's Terms of Service. Without evidence that the entry contains such material, we will be unable to assist you.
Regards,
Pauline
LiveJournal Abuse Prevention Team
===========================
WHAT?! You don't have the VIEWALL option for ABUSE? When we did Abuse for GJ the abuse team had the VIEWALL option so we could see illegal activities. People get suspended for listing LOLITA in their interests but it's okay to sell fireworks?????
Oh yeah, I was pissed and of course I needed MORE HELP from their half assed abuse department.
Comment (#3432616)
Posted: Mon, 07 Jul 2008 02:48:40 GMT (36 minutes ago)
For the Abuse Team on Greatestjournal, all members had the VIEWALL option to see the protected entries.
Buffalo is located in new York and in NEW YORK this is illegal.
http://www.dos.state.ny.us/fire/firewww.html
If you would like, I can contact the Office of Fire Prevention and Control and they can serve you with a subpoena to open the locked entry that you cannot see located on Live Journal.
From the Buffalo News about the confiscation of illegal fireworks in the area:
http://www.wkbw.com/news/local/22451964.html
http://community.livejournal.com/buffalo_dorks/2418977.html?viewall
Here is the entry that you cannot see:
Jodie ([info]herljusername) wrote in [info]buffalo_dorks,
@ 2008-07-02 20:10:00
/ \
Previous Entry Add to memories! Edit Tags Track This Next Entry
\ /
Current mood: calm
FIREWORKS FOR SALE!
FIREWORKS!
I have tons of them that I bought in PA a few months ago. I'm looking to sell them. So, if you're interested in buying them, get at me! It'll save you all that gas money from driving to PA for them. Also, they are NOT silly little bottle rockets and such. I'm talking real fourth of July boomcrackers. I have a car, so if you don't drive and really want them, I'm willing to drive them to you -- for a small gas fee of course.
You can just drop me a comment here and we'll discuss prices, or if you prefer privacy e-mail me at jodiejustice@xxxxxxxxxx.com. I can take pictures of the fireworks for you as well.
===================================================
It is interesting that people were suspended for listing certain items in their userinfo or posting something protected in their personal journal that was "fanfic". YET you are not able to see someone selling fireworks in a protected entry in a community that is located in a state that considers this ILLEGAL. This is more illegal than putting "lolita" as an interest on the userinfo page.
This is yet again why I would not renew my account on here giving LJ the money for my yearly fees and extra userpics.
Thanks again for not having the VIEWALL option. Someone on the Abuse Team should have it as you are investigating Abuse.
I'm still waiting for the response to the ticket after I added to it.
I agree with other posters that I wouldn't want the average LJ abuse staff member being able to see protected entries. Just because a person managed to wrangle a position on the abuse team doesn't mean they're good at the job or would be fair in enacting policy... and we all know what sort of sucktastic job the average paid LJ employee does, I wouldn't want to imagine some of the volunteers who manage to politick their way in. The old screenshots or it didn't happen rule would suffice for abuse reporting without volunteers needing access to all entries.
This was my test - I could care less about the community, the mod or the chick who is breaking the law.
I behaved like a typical internet customer. I threw around the law. I threw around reporting them for not taking action.
Acting through words.
I like LJ Drama since that is all it is over there. :)
I don't use that journal for anything - I use my web page journal. If they suspend me for demanding a decent answer, then so be it.
In addition, When I'm referring my customers at a national ISP I work for (currently I work in the abuse department there) to make a report to LJ when they have a problem in addition to providing the information to us, I would like to see them actually do their jobs besides finding child porn in fanfic.