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Just a thought...
Something to ponder.
We all know that LJ has an auto-payments option for people with paid accounts. You give them your credit card information, they keep it on file, and your paid account ends up being about five bucks cheaper a year. Right?
I don't have that feature set up on my LJ (my paid time doesn't run out until December, but then I'm letting my account lapse) but I know that there are plenty of people who do.
Which raises a very interesting question. If LJ permanently suspends/bans a person with a paid account that has auto-payments set up, can they, in theory, get money from that person indefinitely? Especially since the account won't have been deleted, only suspended, and the person has no way to go in and turn the auto-payments off?
I'm half-tempted to write a support ticket to LJ about this, and then I have to wonder if it would even really matter considering their utter lack of anything approaching good customer service, especially as of late.
We all know that LJ has an auto-payments option for people with paid accounts. You give them your credit card information, they keep it on file, and your paid account ends up being about five bucks cheaper a year. Right?
I don't have that feature set up on my LJ (my paid time doesn't run out until December, but then I'm letting my account lapse) but I know that there are plenty of people who do.
Which raises a very interesting question. If LJ permanently suspends/bans a person with a paid account that has auto-payments set up, can they, in theory, get money from that person indefinitely? Especially since the account won't have been deleted, only suspended, and the person has no way to go in and turn the auto-payments off?
I'm half-tempted to write a support ticket to LJ about this, and then I have to wonder if it would even really matter considering their utter lack of anything approaching good customer service, especially as of late.
And it's how AOL got enough money to buy Time Life Warner.
You have to contact, not the card company, but the company taking the money. Any reputable company will stop taking the payments; if it is too close to the payment date for them to stop the next payment, they will take it but will refund it shortly afterwards.
Whether LiveJournal/SixApart is a reputable company or not is not for me to say.
And I think their recent behavior speaks for itself. :p