[info]gehayi in [info]07refugees

In case anyone wants to know why you're looking for a community away from LJ...

mood: infuriated
In which Burr86 has time to make fun of Strikethrough '07 and LJers, but no time to answer questions.

Burr86 being, among other things, a Six Apart executive who frequently addresses LJers and their questions.

I'm just incredulous. I can't believe that any so-called professional businessman would act like this toward his customers. Even after he was called on it, he still continued to make fun of people.

I think that we can safely say that this is LJ's attitude toward its customers.

They do not like their customers.

They do not respect their customers.

They think nothing of mocking their customers and their concerns publicly.

Isn't that CHARMING?

Questions? Comments? Suggestions?
Tags:

Posted on Aug. 5th, 2007 at 04:50 am | | Leave a comment | Add to Memories | Tell a Friend

Comments

[info]shirahime

I'm wondering if [info]burr86 will still have a job on Monday...
Posted on Aug. 5th, 2007 09:13 am (UTC) | | Thread | Reply

[info]emilie_burns

I wish I could say 'no'. Unfortunately, gut instinct is telling me he'll get a pay raise.
Posted on Aug. 5th, 2007 09:28 am (UTC) | | Parent | Reply

[info]gamera

Given that Anil Dash (VP of 6A) practically makes a hobby of insulting users in public (see: the petition drama last summer, his comments on Metafilter during the strikethrough), I doubt [info]burr86 will be losing his job.
Posted on Aug. 5th, 2007 06:25 pm (UTC) | | Parent | Reply

[info]sylumgator

Okay, I read them. Maybe the hour (Kitteh pounced and nibbled starting at 4am). Is it just me, or is anyone else wondering if either his account was hacked, or someone had *way* the fuck to much to drink? Yeah, the man has the personality of an organic banana left out to long, but this was just...weird.

If it was the Drunk option...I am one of those who think the drunk/heat of the moment spewage is actually more truthful than when not.

I am one confuzzled Gator. *drinks more coffee, to keep the farmers in bizness* (Allie winders if the Farm/Ag report at 5am is really wise, as Allie is a bit susceptible)

Allie thanks the Intranets ghods for spell check.
Posted on Aug. 5th, 2007 10:27 am (UTC) | | Thread | Reply

[info]nerami_siela

...maybe he just forgot to switch accounts? *snickersnort* I know I sometimes forget to switch and comment with a wrong one...
Posted on Aug. 5th, 2007 01:27 pm (UTC) | | Parent | Reply

[info]ms_katonic

Wonderful. I'm so glad I'm moving off LJ and have backed everything up. I'd hate to be dependent on them still.

There are alternatives and we're going to use them!
Posted on Aug. 5th, 2007 10:31 am (UTC) | | Reply

[info]qem_chibati

While I'm disgusted at his behaviour apparently he is on vacation. =/
Posted on Aug. 5th, 2007 11:46 am (UTC) | | Reply

[info]keieeeye

I just have to say, this is quite possibly the funniest thing I've read all night.
Posted on Aug. 5th, 2007 12:06 pm (UTC) | | Thread | Reply

[info]queenprosecutor

That was genius. Give the person an award.
Posted on Aug. 5th, 2007 02:13 pm (UTC) | | Parent | Reply

[info]guiltyred

Unfortunately, it's gone now. Surprised? Not at all.
Posted on Aug. 5th, 2007 06:20 pm (UTC) | | Parent | Thread | Reply

[info]keieeeye

It was something along the lines of, "If I get any more confused, they'll make me write the TOS." XD
Posted on Aug. 5th, 2007 10:27 pm (UTC) | | Parent | Reply

[info]ex_sea291

It was the owner of the community it was posted in who deleted the thread.
Posted on Aug. 6th, 2007 10:02 am (UTC) | | Parent | Reply

[info]nerami_siela

Also... *is highly amused by database error*
Posted on Aug. 5th, 2007 01:55 pm (UTC) | | Thread | Reply

[info]featheredwolf

Oh thank goodness, it's not just me? lol
Posted on Aug. 5th, 2007 02:09 pm (UTC) | | Parent | Thread | Reply

[info]nerami_siela

*shaking head*

nope, saw some comments in other places, too so it's not just us, either.

*lol* I think fandom broke LJ...
Posted on Aug. 5th, 2007 02:15 pm (UTC) | | Parent | Thread | Reply

[info]featheredwolf

*snicker* OK I need to upload more user pics because apparently I don't have an 'I didn't do it' one on IJ yet...

I wouldn't be surprised though if it was related.
Posted on Aug. 5th, 2007 04:48 pm (UTC) | | Parent | Thread | Reply

[info]queenprosecutor

Most likely. I was having problems earlier with posting. My only thought was 'oh God fandom'. Strangely it stopped working for me when I was replying to news about the wank.
Posted on Aug. 5th, 2007 05:38 pm (UTC) | | Parent | Reply

[info]ex_zc478

Drat. I got to it in time to see "Error, no such entry" -- because deleting it makes it all go away like no-one ever saw it.
Posted on Aug. 5th, 2007 03:52 pm (UTC) | | Thread | Reply

[info]littlegirllover

Lol..oh damn!
Posted on Aug. 5th, 2007 04:28 pm (UTC) | | Parent | Reply

[info]_jems_

There's a link to a saved copy of the post here (on the third page).
Posted on Aug. 5th, 2007 05:26 pm (UTC) | | Parent | Thread | Reply

[info]guiltyred

Um, I clicked your link and there isn't a third page...are they backpedaling and baleeting all over the place -- again?
Posted on Aug. 5th, 2007 06:21 pm (UTC) | | Parent | Thread | Reply

[info]_jems_

Oh, it's on the second page. (I think I might have gotten confused about it because I think the saved page shows three pages of comments.)
Posted on Aug. 5th, 2007 06:34 pm (UTC) | | Parent | Reply

[info]caersidi

To be fair the community mod deleted the post and has complained to 6A about his comment to that post.
Posted on Aug. 5th, 2007 10:02 pm (UTC) | | Parent | Reply

[info]keieeeye

Except for all the people who got screenshots and have undoubtably emailed and posted them all over the web already. :P
Posted on Aug. 5th, 2007 10:29 pm (UTC) | | Parent | Reply

[info]jupluna

From what has been said, the community that he is posting in is a drama/wank RP. While it is a "game" so to say, someone that works for LJ should have a seperate account for such things because other people aren't going to look at the explination, just the words.
Posted on Aug. 5th, 2007 05:01 pm (UTC) | | Thread | Reply

[info]rubyfruit_pixie

You said it.
Posted on Aug. 5th, 2007 06:13 pm (UTC) | | Parent | Reply

[info]keieeeye

There was a very good comment on the subject by someone, basically saying if it is purely RP, then it being out of context, with no real explanation on the userinfo of the community, creates a blur between fiction and reality that's deliciously ironic considering that seemed to be one of 6As problems originally; on the other hand if it really is his beliefs then... he's an enormous cockmudgeon, basically. I can't remember how they put it all, it was very well thought out and completely lovely though.
Posted on Aug. 5th, 2007 10:32 pm (UTC) | | Parent | Reply

[info]keieeeye

Oh, and there are some in the comments to the Firefox article too:

I am all for Abe expressing his opinion, however to mock fandom (regardless of whether he was "Role playing" or not as per what the comm is for) using a journal that has been used to address these concerns of fiction vs reality isn't particularly professional. Ironically, the very comment that 'he is rping and may not reflect his personal views' is exactly what fandom has been saying re: fiction/rping vs reality and now it's coming back to bite Abe in the ass (sciencegeek)

Agreed with you, sciencegeek. The "But's it's an RP, it's not REAL!" excuse rings hollow, unless they are willing to cede the same reality vs. fiction defense to the other side. I'm pretty sure it's not fandom who is unclear on what the differences between real and not-real are, here. (WriterZilch)
Posted on Aug. 5th, 2007 10:37 pm (UTC) | | Parent | Reply

[info]kindkit

Way to go, Six Apart. You have the money-grubbing cowardice of a large corporation, and the communication and customer-service skills of a bunch of 133t teenage computer geeks with attitude problems.
Posted on Aug. 5th, 2007 07:50 pm (UTC) | | Reply