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No Subject

Hoping someone can help me here: I've been trucking along using BlueMail to reply to comments from within a client on my Android for ages. However, over the last couple of days, it's gone a bit weird on me - it no longer lets me use predictive text, the backspace button has to be hammered a bunch to delete anything and, most annoyingly of all, the Send button no longer works.

Has this happened to anyone else? Does anyone have any alternatives for Android? I tried VM Box earlier, but it won't seem to let me log in, even.


Jun. 16th, 2019 08:06 pm (UTC)
I'm not sure if you've tried this yet, but definitely make sure to give rebooting the device a shot if you haven't. More often than not, a reboot will fix weird issues like these in Android.

Other than that, has your keyboard app or BlueMail updated recently? What about your phone's firmware? If any of those have updated in the past couple days - especially before this happened - there's a chance they're no longer compatible with each other. If not, then there's hope that this is just a cache issue or something of that sort.

Try force closing BlueMail and deleting its cache (not its data, just the cache) - you'll likely lose any preloaded emails and have to download them again, so make sure you do this when you have access to the internet or when you don't care that you can't view emails offline for a bit.

Unfortunately, since I don't use BlueMail myself, that's the best advice I've got as a fellow Android user.
Jun. 17th, 2019 05:51 am (UTC)
Thanks so much for this! Unfortunately, it wasn't the kick up the arse the app needed, but it was definitely worth a punt. May I ask: do you use an alternative app to reply from email notifs/have any recommendationw for an alternative?
Jun. 17th, 2019 09:29 am (UTC)
You may want to try the same arse kicking for your keyboard app, but you'd potentially lose the contents of your clipboard and other such things.

Unfortunately, I don't reply by email because I just got used to the feature never working. The apps I use don't seem to work with it, but you may want to try K9 mail just to see if it works. The version I use is several years out of date, so it's possible the latest incarnation lets you reply by email. (But be warned the app has far too many settings and takes a small eternity to set up.)
Jun. 17th, 2019 05:04 am (UTC)
re alternatives: i'm on iphone, but JUST IN CASE this works— i used vm box for a while before notif-replying stopped working for me, soooo now i use the outlook app for replying to comments from within motifs.
Jun. 17th, 2019 05:52 am (UTC)
Thanks for the suggestion! Unfortunately, it's a no go on Android for me, but I appreciate you reaching out nonetheless!
Jun. 20th, 2019 11:25 pm (UTC)
Sorry, no solution but I'm having this same dang problem and it's so annoying!!
Jun. 21st, 2019 12:48 pm (UTC)
It really is! I've had no luck finding a replacement :(
Jun. 26th, 2019 08:26 am (UTC)
See the thread below - MailDroid worked once I changed a setting in it! Settings > Message Screen > Always load web resources.
Jun. 26th, 2019 03:05 am (UTC)
i've used MailDroid forever to reply from my email!
Jun. 26th, 2019 08:24 am (UTC)
Thanks for the tip! Did it work fresh out the box or did you have to fiddle with the settings?
Jun. 26th, 2019 08:25 am (UTC)
Jun. 26th, 2019 08:25 am (UTC)
Sorry for the spam! IT WORKS! You're my new favourite human!
Jun. 26th, 2019 11:10 am (UTC)
i fell asleep right after commenting so i missed your other question but i'm so glad! i've had it for so long i honestly don't remember if i had to do anything different to it, so i'm super happy you got it working right away!
Jun. 26th, 2019 11:54 am (UTC)
Hahah, it's all good. Thank you so much!
Jul. 25th, 2019 03:56 pm (UTC)
Thank you! Came across this since Bluemail just went out.
Jul. 25th, 2019 08:35 pm (UTC)
Hooray for MailDroid!