InsaneJournal Announcements

Extension of Holiday Sale

squeaky

11/29/13 08:45 pm

Do to all of your awesomeness and the extreme success of the kick off portion of the holiday sale, we've decided to extend it until Monday morning!

Thanks guys

http://www.insanejournal.com/pay/

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• 0313

  11/30/13 01:49 am (UTC)

  How long does it take for the insane user pics to show up after purchase? It's only been 30 minutes but I want to know how long to wait before I put in a support request.

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  • squeaky

    11/30/13 02:11 am (UTC)

    

    I have to manually activate those. I'll do it later tonight.

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    • 0313

      11/30/13 02:14 am (UTC)

      Thank you. If you need an order number or receipt from me, let me know!

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• ex_00783

  11/30/13 03:33 am (UTC)

  I would love to be a part of this, but is there a method for checking out as a Paypal guest? This is how I've always done it in the past, but the option seems to have disappeared...

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  • squeaky

    11/30/13 05:20 am (UTC)

    

    I honestly don't know. That's an issue with paypal. We are just using their standard checkout method.

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    • ex_00783

      11/30/13 05:26 am (UTC)

      Thank you just the same for responding, Squeaky. You've been doing such a wonderful job and I regret only that this prevents me from being financially supportive. It's a shame since it wasn't too long ago that I made purchases for permanent accounts without a Paypal account. All good wishes in thought!

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      • itwasarobothead

        11/30/13 07:05 pm (UTC)

        

        http://oi41.tinypic.com/2r7v6u0.jpg
        
        Use the second option on that page. :) Making an account is optional.

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        • ex_00783

          11/30/13 07:44 pm (UTC)

          You see, that's how it used to be for me, but now these are the only two options I have: http://i.imgur.com/WlU3ZCc.png
          
          I wondered if it might not be a complication with cookies, but none of my cards are associated with a Paypal account and the page is the first thing to come up before offering any personal information. It's very strange... Paypal's logistics and I never did get on very well. :(

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          • itwasarobothead

            11/30/13 07:49 pm (UTC)

            

            Oh, wow. That is weird. Are you in the US? Because that's the only thing I can think of.

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            • ex_00783

              11/30/13 07:56 pm (UTC)

              No, and I dare say that might be it. That company will forever baffle me, but I appreciate your honest effort to help out a fellow. :)

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              • itwasarobothead

                11/30/13 08:07 pm (UTC)

                

                Ah, Paypal, making things difficult. And I think I confirmed that's it by using a Danish proxy to load the initial payment page. :( The paypal URL redirects to the country in question.
                
                ...You might be able to get around it by editing the URL, actually.
                
                https://www.paypal.com/??/cgi-bin/ALL THE REST OF THE URL THAT IS HUGE
                
                Try changing the part I have with the question marks to 'us', so https://www.paypal.com/us/cgi-bin/RESTOFINSANELYLONGURL
                
                Alternately, have a US-based friend 'initiate' the cart and just give you the extremely long payment link to get around it.
                
                Always happy to try to help, though!

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• erin

  11/30/13 05:24 am (UTC)

  

  THANK YOU SQUEAKY ♥!

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• alisanne

  11/30/13 06:35 pm (UTC)

  

  Any update on being able to x post from DW? They have checked things out on their end and they say it's IJ's issue.
  Thanks!

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  • squeaky

    11/30/13 07:02 pm (UTC)

    

    I'm waiting to hear back from them. We'll probably have it worked out next week.

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    • alisanne

      11/30/13 07:23 pm (UTC)

      

      Great! Thank you so much. :)

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• xcelsior

  12/1/13 05:24 am (UTC)

  

  What are insane userpics?

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  • fennekinn

    12/1/13 07:00 am (UTC)

    

    It gives you 5000 userpics. You have to be a permanent account IIRC.

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    • briankinney

      12/2/13 07:47 pm (UTC)

      

      No, it's 5,000. Permanent Extra Userpics is 500.

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• orbit

  12/1/13 11:01 pm (UTC)

  i appreciate all that you do but i'm just curious, are you ever going to take care of support requests? i submitted one under another username probably six months ago about a rename i never received (i have bought renames since and got those so it's not my email provider) and it's gone unanswered

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• nverland

  12/12/13 12:40 am (UTC)

  

  I love the place, and I appreciate all the work you put into fixing things and keeping up. But I'm curious if the cross post option with Dreamwidth will ever work again,

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• shonathan

  12/14/13 03:29 pm (UTC)

  

  I bought a rename token and would like to know how long does it take to receive the token.

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  • UPDATE

    shonathan

    12/14/13 03:37 pm (UTC)

    

    When I sent a rename token it sent immediately, but when i purchased one for my account, it never sent. How does this get fixed?

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