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Ide Cyan ([info]ide_cyan) wrote in [info]where_is_lj,
@ 2008-10-03 01:45:00

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Anybody else?
Is anyone else having trouble accessing LJ right now?

The .org status page isn't reporting any problems, but I can't reach the site.

ETA: One hour later, LJ seems to be back now. I wonder if the downtime had to do with the hackers they'd been having trouble with earlier this week. ETA2: And in the time it took me to post this update the site went down again.

ETA3: 1h15m after I originally posted this entry, LJ is back up and I've just filed a support request to ask them what happened.

(Read comments) - (Post a new comment)


[info]georgiamagnolia
2008-10-03 01:52 am UTC (link)
and back up

(Reply to this) (Thread)


[info]ide_cyan
2008-10-03 01:57 am UTC (link)
Yep. I just filed a support request to ask them what happened.

(Reply to this) (Parent) (Thread)


[info]georgiamagnolia
2008-10-03 02:01 am UTC (link)
good, please let us know WTF.

Also, since imma idjitI am really new to IJ, well, I don't post here anyway, can you tell me what the following means and how to fix it? If not, that is fine, who should I ask? Thanks in advance, I know this is A) not a troubleshooting thread and B) not tech support for idiots. But a point in the right direction would be helpful. Thanks.

My issue:
[Error: Can't use an undefined value as an ARRAY reference at /home/lj/cgi-bin/LJ/PageStats.pm line 99. @ ijwebsever-raven1.insanewebhosting.com]

This appears at the bottom of my page. (and I notice at the bottom of lots of other folks pages as well) What do I do to fix?

(Reply to this) (Parent) (Thread)


[info]ide_cyan
2008-10-03 02:09 am UTC (link)
I don't know what that is exactly or how to fix it, but you could try asking InsaneJournal's creator/administrator, [info]squeaky, in the [info]announcements community? InsaneJournal's been giving me database errors this evening, too.

(Reply to this) (Parent) (Thread)


[info]georgiamagnolia
2008-10-03 02:14 am UTC (link)
Thank you. I will try that.

I appreciate the assistance.

(Reply to this) (Parent)


[info]ide_cyan
2008-10-03 02:14 am UTC (link)
Or try here, via IJ's support request form:
http://www.insanejournal.com/support/submit.bml

(Reply to this) (Parent) (Thread)


[info]georgiamagnolia
2008-10-03 02:17 am UTC (link)
this is what I needed! Thank you. Again. You are full of Win and Help.

:)

(Reply to this) (Parent) (Thread)


[info]aristoboule
2008-10-03 08:19 am UTC (link)
If you haven't gotten a reply in support yet, I contacted Squeaky this morning and he fixed the error!

(Reply to this) (Parent) (Thread)


[info]georgiamagnolia
2008-10-03 10:44 am UTC (link)
Super! Thanks for the update. ;)

(Reply to this) (Parent)

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