"Thank you," Narcissa said with a nod of her head. She might not like that woman but it was better than being left alone to find her way her by herself. That would have been disastrous. She could be polite though and at least thank her for going out of her way to direct her to the building she was after. Many people would have just left her to make her own way there - she wasn't delusional about that.
Hopefully this place would allow her some normality in her life, but she wasn't holding her breath given what she had learned so far. All in all, she was glad to have somewhere to stay when it came down to it. She would see how this place fared, though her hopes weren't high for it.