![[info]](https://www.insanejournal.com/img/userinfo.gif){kind=small}
I know the site has had some issues lately. The main thing being that the site sometimes times out during peak times. I have identified what has happened, and to fix it, I am going to need to rebuild all of the webservers. This may take me a week or two to complete. I am going to continue doing what I can to keep things running (rebooting the servers every few days seems to keep it under control).
As far as the other issues, here is the list of known site issues. I will work on them as time permits.
* directory.bml hangs searching
* Comments still seem to be disappearing.
* Edit userpics page loading slowly for users with lots of userpics (Firefox is still slow but won't timeout and give an error as a temporary workaround)
* Adding friends via the admin console causes custom groups to get emptied
* Joining a closed membership asylum
* Timezones on update page not reflecting change in DST in United Stats
* align= and border= options in image tags being striped by the HTML cleaner
* lynx sitescheme warning
* blank preview page
* Sometimes not able to change custom colors
* stats/stats.txt not updating
* cannot log in with blackberry
Now as far as some of the criticism that has been posted here. I have simply not had the time to dedicate to the big issue of comment rot on the site. I know it is a huge problem, and I have done some tracing, and am getting close to pinpointing the problem, and once that is done, I am sure it will be something simple to fix.
Please don't feel that I have been ignoring these issues to work on other things like the sitescheme. The work on these has been done by our volunteers and takes only a few minutes of my time to implement them.
Also, do not feel that I have been ignoring all the comments, I have read them all but I just have not had the time recently to respond to comments. I will try to do better to make the time to do this.
As far as the other issues, here is the list of known site issues. I will work on them as time permits.
* directory.bml hangs searching
* Comments still seem to be disappearing.
* Edit userpics page loading slowly for users with lots of userpics (Firefox is still slow but won't timeout and give an error as a temporary workaround)
* Adding friends via the admin console causes custom groups to get emptied
* Joining a closed membership asylum
* Timezones on update page not reflecting change in DST in United Stats
* align= and border= options in image tags being striped by the HTML cleaner
* lynx sitescheme warning
* blank preview page
* Sometimes not able to change custom colors
* stats/stats.txt not updating
* cannot log in with blackberry
Now as far as some of the criticism that has been posted here. I have simply not had the time to dedicate to the big issue of comment rot on the site. I know it is a huge problem, and I have done some tracing, and am getting close to pinpointing the problem, and once that is done, I am sure it will be something simple to fix.
Please don't feel that I have been ignoring these issues to work on other things like the sitescheme. The work on these has been done by our volunteers and takes only a few minutes of my time to implement them.
Also, do not feel that I have been ignoring all the comments, I have read them all but I just have not had the time recently to respond to comments. I will try to do better to make the time to do this.
The adding friends custom group glitch happens on Inksome as well. I don't know if you speak with Kit over there, but maybe you guys could both try to figure that out.
And hey, I can embed videos now! I'm very happy about that.
Thanks for all that you and the IJ volunteers do,
Simply refresh after you log in on your blackberry. Something that has to do with the cookies makes it seem as though you haven't logged in, but you are logged in.
It isn't an insanejournal issue, it's blackberry's. So maybe that could be thrown into the FAQ so you're not wasting time trying to figure out the non-existent problem and reposting that there's a problem with logging in with blackberries.
::Hi!::
>Go Squeaky!
In my entries, I have visible comments, but when I try to reply to them, I get this error:
Error
One or more errors occurred processing your request. Please go back, correct the necessary information, and submit your data again.
* The specified comment does not exist.
But I can see the comment! Thank you so much for everything with the site, I love IJ better than any other server. :-*
Is there any news (or a solution) on the comment rot problem?
Logging in is fine. But if me and Mugetsu go to 'post', it logs us out and logs in as another journal that Mug owns.
We have to post 'twice' for it to switch back to what we wanted to log in as. It will post eventually, but because of this glitch we can not post to any communities. As editing entries does not have a field to 'switch posting to-' thing. Which is great, but as this switching-logged-in-journal-thing is pretty futile, as we can't log in to post entries or comment or edit a posted one.
The comment rot hasn't affected us, it only seemed to delete the last 5 of the last 20 newest comments. Old comments are fine.
Now for my complaints. I and my friends use our flist constantly. It's the best way for us to check up on things instead of having to go to each seperate journal and asylum, and us being in fandom, that means hundreds.
So when we have problems loading our flist, it tends to tick us off. Today/tonight I've been having problems for hours. Firefox can't even get the damn thing to load unless after a while I hit the stop button and then it shows itself in the incomplete stages.
Six or so hours ago, when I first tried to check my flist, I had absolutely no way of seeing it. No matter how many times I cleared my cache in Firefox, hit refresh in IE and Opera, I could not view it.
At least now I can. But only in Opera.
A friend of mine is extremely ticked it took her 30 minutes to load her flist on top of the rampant comment rot in her journal.
I understand that there are many issues you are dealing with and that it will take time. But this isn't even mentioned in the list and it's effecting a lot of people. I would at least like to know that the problem is being addressed and that people are made aware of the issue.
This among many of the other issues is causing a lot of people to question going back to that other site, since they knew technical issues will be fixed more quickly. It just seems that a lot of problems are hiting the site and so frequently as well and with you having a full-time that takes your time...that maybe it might be time to look into getting help running the site?
I think you COULD add this to the FAQ somewhere and remove it from your list of things to fix - especially since it isn't something YOU can fix.