announcements: Continuing Hotmail Issues

Continuing Hotmail Issues
I am aware of the continuing issues with hotmail. Currently they are flagging all mail coming from our servers as dangerous spam and deleting it before it gets to your inboxes. I do have a line of communication open with them and we are working to resolve this as quickly as possible. But I am not sure if or when they will start accepting InsaneJournal email. Until then I would suggest that you do not use a hotmail account for your email with InsaneJournal.

UPDATE: I just heard back from Microsoft and they are saying that users should start receiving our emails in the next 24-48 hours. And after that the system will be retrained on our emails so they should not get blocked in the future.

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	realityblur 2008-01-22 06:05 pm UTC (link)
	One would thing getting whitelisted would be a simple process. Squeaky: "We're not spam. We're comments." Hotmail Person: checks "Oh, so I see. Okay." fixes Of course, I stopped expecting Hotmail to be competent ages ago. Your patience is impressive, Squeaky. (Reply to this) (Thread)

	squeaky 2008-01-22 06:15 pm UTC (link)
	Oh, they will whitelist you .. but you have to pay to get put on their "verified senders" list. For IJ it would be about $1000 a year to stay on the list. I refuse to pay that much just to be allowed to send emails. (Reply to this) (Parent) (Thread)

realityblur
2008-01-22 06:21 pm UTC (link)

... Yeah, I don't blame you.

You might want to recommend users try a forwarding service if they don't want to sign up for a gmail account (though I like gmail, so I don't know why they wouldn't) or if they need to register a new account before gmail sorts out whatever the problem with verification emails is. I have one set up through http://hotpop.com/index.jsp and I haven't had any problems with it as far as I know.

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cat_mcdougall
2008-01-22 11:34 pm UTC (link)

The reason I don't like g-mail, is their notifier makes my computer do funny things, and I can't have a window open to it all the time, also, I don't use G-talk. Hotmail, since I have MSN Messenger on all the time, it pops right up when the email comes in. It's simply convenience.

Do I need my notifications immediately like that? No. Not usually. But it's very nice to have.

(Please note: I work from home, and not at an office, so YMMV)

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realityblur
2008-01-22 11:39 pm UTC (link)

Totally understandable from that POV. My office doesn't let me use messenger, and I don't really worry about instant notification, but everyone's got different priorities.

(I was mostly referring to the suggestion yesterday that people get a gmail and forward it to their hotmail address. I do think gmail is a pretty painless forwarding service, and I've got a gmail that exists entirely for archiving stuff while the mails get sent on to me and I reply to them from another account, but I realize not everyone wants to use gmail even as a forward.)

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