you arrive in the lobby of a grand hotel - the crown plaza. how you got here is a mystery; perhaps you fell asleep and awoke to find yourself dozing in a comfy chair in the lobby, or perhaps you walked through a door only to find yourself in the lobby. it's really up to you. on your arrival, a phone on the check-in desk rings...and rings... and rings, until eventually, you pick it up. a polite, but distant, voice welcomes you and asks that you check-in using the laptop beside the phone. once the form is completed you are assigned a room, and at the same moment clocks throughout the hotel begin to chime, signifying your arrival.