InsaneJournal Announcements

New Server Up!!

squeaky

12/11/07 09:20 pm

Okay,

InsaneJournal is now up and running on it's new great and awesome server!! Thank you to EVERYONE for your patience! Please report any errors you are seeing in this post. I will be sitting here online for the next couple of hours just to keep an eye on things!

Note: There is a problem with the site sending email right now. I am working on it. You won't receive notifications for a little while.

Note #2: Email is working, but some providers (i.e. yahoo) seem to be bouncing mail, I am working on that will have it resolved in a day or two.

Note #3: Email to yahoo and google are now working. AOL is blocking us right now. We will, hopefully, have this all resolved soon.

Leave a comment

thanks for keeping us updated
telesilla
12/12/07 02:23 am (UTC)

So wait....

You told us what would be happening, gave us an error message that made sense, and now are following up?

Is this what you humans call "customer service?"
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- Re: thanks for keeping us updated - squeaky
  - Re: thanks for keeping us updated - emilie_burns
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    - Re: thanks for keeping us updated - chichirinoda
      - Re: thanks for keeping us updated - squeaky
vampiress_diva
12/12/07 02:23 am (UTC)

Hey man thanks a bunch! Much appreciated. :) People are gonna make songs about you.
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ragdoll
12/12/07 02:25 am (UTC)

Hoorah! Thank you for the warning and for the spiffy new servers!
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valady
12/12/07 02:26 am (UTC)

You are so COOL! :)
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- (no subject) - squeaky
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glamrock
12/12/07 02:26 am (UTC)

Woohoo! Thanks for the update!
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- (no subject) - squeaky
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ex_elven896
12/12/07 02:29 am (UTC)

Awesometastic job keeping just informed throughout the downtime!
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- (no subject) - squeaky
elmyraemilie
12/12/07 02:30 am (UTC)

Ooooh. Shiny.
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- (no subject) - squeaky
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sanspeur
12/12/07 02:32 am (UTC)

YOU are AMAZING.
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mugetsu
12/12/07 02:33 am (UTC)

Fantastic =D

Thanks for all the updates, and keeping your users informed!
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rebeccama
12/12/07 02:34 am (UTC)

I have spent more hours than I want to think about on the phone with various "customer disservices". I could get used to your excellent customer good service.
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miraculous_mods
12/12/07 02:35 am (UTC)

THANK YOU THANK YOU! The site is so speedy and you kept us continually updated about what was going on and it's fantastic!
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- (no subject) - squeaky
wenelda
12/12/07 02:37 am (UTC)

Thanks for keeping us posted! The site seems to be running uber fast now!
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- (no subject) - squeaky
nekonexus
12/12/07 02:38 am (UTC)

You rock! *two thumbs up!*

I have to say, that was the easiest server update I have ever experienced. And the notification on the page was just fine -- kept me from hitting refresh impatiently!

*heads out to round up more friends for IJ* ^_^
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sniperandmedic
12/12/07 02:38 am (UTC)

Kick ass! All hail squeaky!
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- (no subject) - squeaky
tameiki
12/12/07 02:38 am (UTC)

Ooooh, it's really fast! :)

I'd like to thank you for constantly and consistently keeping your users informed. Your site management style should be the poster child for *coughs* others who haven't grasped the concept of great customer service yet.

Keep up the great work. I'm so happy I moved over here. *hugs squeaky*
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george_carter
12/12/07 02:46 am (UTC)

Cheers Mate!
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pen
12/12/07 02:46 am (UTC)

Awesome!
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diorr
12/12/07 02:49 am (UTC)

*hugs* Thank you so much.
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- (no subject) - squeaky
took
12/12/07 02:50 am (UTC)

Eee yay. And just in time for me to finish with my last final so I could come home, settle down, set up my character journals, and just play!

Oh oh, and btw, the Twitter is a great idea for keeping users informed. When I saw the "IJ is down" message, I headed to the Twitter, saw your latest update, and just chilled for about 15 more minutes. It was pretty much the calmest downtime I've ever experienced. Nowhere near as panicking or emotionally scarring as the GJ 12-hour freakout.
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fascination
12/12/07 02:50 am (UTC)

THANK you. Remind me to get a permanent account here when I can. :)
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- (no subject) - squeaky
twisted_tangle
12/12/07 02:55 am (UTC)

I'm still amazed by all the updates and just how much you care about keeping us informed! It's really appricated.

I was wondering about the update to coding. I know that it was said before that with the new coding comments and such would stop dissapearing, which in an RPG is really important. Is there any guess on time on when coding would be updated?

Thanks again!!
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- (no subject) - squeaky
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nanny_ashtoreth
12/12/07 02:57 am (UTC)

Just adding my thanks for all you do for us, Squeaky.

You're wonderful!
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shyfoxling
12/12/07 03:05 am (UTC)

Note: There is a problem with the site sending email right now. I am working on it. You won't receive notifications for a little while.

Ah, is that why I wasn't getting email-change verification emails either?
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- (no subject) - squeaky
hecatesbrat
12/12/07 03:06 am (UTC)

guh! thank you for the page that came up when you were working on the servers!
it made sense, simple and damn! that was fast!!

i haven't tried checking all teh things on the site. i'll be doing that next. and good to know about the non-email issue.

damn squeaky you rock!!
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- (no subject) - squeaky
raven_mdt
12/12/07 03:09 am (UTC)

WOW!!! When you said a great and awesome new server, you were not kidding! Everything on this end looks good thus far, and blindingly fast!! Am I ever glad I bought a Permanently Insane account a few months ago when the s##t started hitting the fan over at the other place. Definitely gotta get more of my friends over here to IJ now.
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- (no subject) - squeaky

InsaneJournal Announcements

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New Server Up!!

thanks for keeping us updated