As Ernie approached closer, the person tried to move, and then attempted to speak, managing just three quiet words, and Ernie knew instantly that she was severely hurt, although the awkwardly bent leg and copious amounts of what appeared to be blood illuminated by his wand could probably have told him that just as easily.
Moments later, Ernie was by her side, kneeling to help - when he recognised Eloise. "Eloise. It's Ernie. Don't try and move, it will make it worse," he said in a calm but firm voice.