And it is. But you look at what they faced. Lucifer. Azazel, Alastair, Lilith. And it was Crowley that stood up to help. And...Sam's demon I suppose.
The balance is needed definitely and I intend to see that its kept. But heaven is so so lost right now. They're always arguing, always twisting things to suit their own agenda.
Of course people shouldn't regard hell better. And yet they do, and that needs to stop