"Ugh, that is absolutely the worst. I'm so sorry that your car got totaled. Just sounds like a terrible time all around. If you want I can take all that information from you and do some calling to your insurance and get the ball rolling. I can also be your counsel if you need to take this man to court, but sometimes just having a lawyer calling on your behalf scares these people into not giving you the run around," Padme grabbed a pad of paper out of her desk and prepared herself to take down some information.