It is a city on an island. In the nation called Britain... or England, depending on who you ask.
Princess, I thank you.
Ah... I am from a rather different custom. Here, it is an offer of assistance, and aid.
Would you like to talk here, or in person? I can have my sister's clerk triangulate and find you through this device, if you like, and help either direct you, or come and assist there. We have all been through this, and it helps to have someone who knows the weirdness, so to speak.