"Oh, it's no inconvenience," Amarissa murmured in a slightly distracted manner, almost automatically. She was already starting to look over the form more carefully, her head lowered slightly as she read over the sheet of paper that she was holding in one hand.
She was just about to look up and head away from the desk when she heard the next request. Amarissa paused, wondering if something else had come up, or if this was still standard procedure. She wasn't entirely sure, and decided not to ask just yet.
"Amarissa Cross." she responded automatically, and then paused before spelling out her first name for the other. While Cross was a fairly generic name, her first name sometimes would trip people up on the spelling. She thanked her mother daily for that.