"Sorry for any inconvenience," she added, her mood quiet buoyed by someone capable of being pleasant, turning over a self-inking quill for her to fill out the form.
Abby picked up the form completed by her own quill, glancing over it. The ink forming the words 'Yaxley Manor' had turned red. That meant she had to notify the Deputy Director of Building and Housing. Usually, it meant the property was either protected by historical preservation, special government interest, or the name of the property's reference tag required updating.
Oh, honestly, couldn't anything go simply?
"I'm sorry, dear, your name, please?" she asked as she began drafting the memo.