"I'm very sorry for your loss," Dan said, keeping his voice calm and somewhat comforting - dealing with grieving relatives was part of his job back home, after all - even as something pinged in the back of his mind, a faint memory. Feelings, more than anything... It would come back to him.
"Can you tell me about him? What was his name? What happened to you both?" he asked, hoping for a few more answers.