Re: forgot something :|
Oh no, it's not just you being scatterbrained, it's excellent advice. I try to remember to either update the FAQ or go back to the other reference pages (like my settings page) to update it when I'm asked a question. Having a proper FAQ will help for when people ask me questions there's no page for already...
And thank you for the samples, and more importantly, for the advice on tone. Once I stopped trying to be all business-speak and proper, the rules/faq started flowing right out of my fingertips, AND it sounds like me. I like this much better than any rules I've written before. So thank you.