it was already a month i had to wait for the first appt, then they didn't come and the tech hung up on me when he called after the time and I told him I was no longer home, then a month after that i got another appt where the guy came but didn't have the part and had to order it, another month and now they tell the day fucking before that they part is backordered and have no idea when it'll be in. liiiiikke i payed almost 300 for this shit