I think I saw your ad for the manager and that's what piqued my interest in the community! Jean will be working for ~dwa, but if the line is still open by the time I get around to bringing a second character (because you can't just have one), I'll ping you about the details. But, I digress. Jean would happily lend a shoulder to cry on anytime Jennifer needs it, along with an entire box of Kleenex. She would be particularly interested in hearing about some of Jen's ingrained hang-ups. Trust her; she's watched Fraiser reruns enough to know how to help someone through a personal crisis.
Otherwise, I would describe Jean as the Ms. Frizzle of useless information. Not who you want to use as your phone-a-friend on Who Wants To Be A Millionare, but possibly your best partner for trivia night at the bar. I can also imagine her owning the same dress in 87 different patterns.