The silent drama that played out behind the glass, set on the luxurious Ferrari show floor where the unforgiving sun outside winked blindingly off of polished chrome, was not a complicated tale. At first, the dog owner didn't seem interested in engaging with Tony, who kept talking to get his attention and gesturing emphatically to the dog. The breakout role, though, was the already stressed salesperson, glancing between the pair with a very tight grin, eyebrows in her hairline and one hand out to Tony, trying to placate him while the dog owner made gruff demands her way, expecting service despite the rude clientele. This tableaux didn't last long. Very soon, the dog owner was advancing on Tony, the salesperson was backing up, and a fist slammed against the window had the dog jumping with a snarl.