[The pronunciation is familiar, but he says nothing of it. Nationality doesn't matter here, he has to keep reminding himself.
And since no one else seems to have stepped forward with this information, that he heard:] Did you receive your welcoming basket? It should arrived alongside you. You may find the information and supplies within useful for your first few days. [This is clearly one of those days, so he might as well so his part to help at least one person get adjusted to the prison, and ease Euphie's burden.]