Re: [action]
[He sighs, a little sadly, and shakes his head.] I'm afraid that most Soul Reapers stationed in the world of the living lack the time or resources to help a soul complete unfinished business, though that is certainly one means of allowing a lingering soul to move on. We more often are obliged to perform what is called a Soul Burial, and send the soul directly to Soul Society ... or, if that soul cannot be redeemed, to the underworld. It is not our decision to make. We merely facilitate the process.