As a profiler, you have certain tricks up your sleeve. Procedure and protocol to follow, psychological tactics to deploy and empathy to fake. It may be a bit dishonest but they would never be able to do their job without these tricks, and at the end of the day that's what counts. Creating a bond with the UnSub is key, even more so under interrogations and it's not uncommon that they offer help, extending a hand and a sense of understanding.
They very rarely need to follow up on those promises.
The call had been unexpected, to say the least, but despite the initial spike of something that could only be described as fear there was never any doubt in Reid's mind about whether or not to answer. He didn't necessarily like the kid, but there was some genuine sympathy to be found there and even more so he felt obligated to follow up on the case, if you could even call it that. He'd gone down to the cells on his own accord, this wasn't Defense Force business and so it would only be fair if he dealt with it on his own.
After getting the necessary details Reid set off for Sector 5, a tight not of anxious apprehension stubbornly forming in the pit of his stomach as he walked. He'd left the handgun behind, based entirely on his desire to not come off as a threat but now he was starting to regret it. Dispatch would know if something happened, they monitored life signs after all and all he could really do was trust this new team he'd found himself in. Hope that he was doing the right thing.
Pausing momentarily to draw a deep breath, Reid stopped outside the door, giving a short knock on the wood with his knuckles. Here goes nothing.