[ That gets a small chuckle from her. Now she remembers him, she thinks. ]
Do you do anything special to it, or are you just one of those lucky people who can get away with only brushing it? And... I think we've talked once before, but I'm sorry I don't remember your name. You look familiar, though.
[ oh god she's not meaning to be flirty. the whole "do I know you from somewhere" bit is not what she's going for at all. ]