[Action]
[reaching out, if he doesn't shy away, to lay a soothing hand on his arm. War is hard.] I'm very sorry to hear that, Charles.
I'm afraid the war is between naturals and Coordinators. We are all human, and yet the two do not seem able to accept each other. [brightening,] We are making progress, however. At the end of the first war, our group had both Coordinators and naturals working together to end the fighting and destroy the device that would have destroyed Earth.
It was a very inopportune time for me to be brought here, but I understand that things have progressed... as well as could be expected. [that is to say, not well, but at least there was a hope for peace.]