The Grand Paradise Hotel staff cares a great deal about each guest and does what they can to ensure a pleasant and relaxing experience on the island and to make sure each guest is accommodated. The woman who collapsed in the courtyard was an old local woman completely unaffiliated with the hotel. We were all very sad to hear what happened. From what I heard, Poppy Gladwin, handled the event and the emergency very smoothly. Thanks to her, the woman's life was saved.