You're right--we were invited to stay here and while this is an incredibly difficult time, we're grateful for this opportunity to be able to pay respects to the people we've lost.
I'm sure that these past few years haven't been easy for the staff of this establishment either.
If it wouldn't be too much to ask, perhaps we could all start out on a better note with each other? I can only speak for myself, but the added stress of fighting with staff is going to make this stay a lot harder than it needs to be. Perhaps we can let this go and focus on the more important reason of why we're all here instead.