Charlie was helpless in the face of the shaking young man before him, repeating his name softly, not sure whether it was better to startle him out of whatever reaction he was having or let it run its course.
Then the choice was taken from his as Theo came back to himself more. "I... I was just saying your name." He hesitated before continuing. "I think I lost you there for a second or two," he said tentatively, looking somewhere around Theo's shoulder rather than his face. "Um, would you feel more comfortable cleaning your own feet?" he suggested gently. "I never actually asked. I can always check them out to make sure they're properly clean."