[The delivery guy pulls up to the apartment block, where the concierge and he have a concerted argument over whether or not Ms Maring is actually expecting or desiring a delivery at all. Unsurprisingly, the concierge (who has keys to the building) wins, and when he calls Ms Maring, Chessie's bewilderment is clear enough that the concierge is firm. No, the piano is sent back with the note still unopened and attached and Chessie thoroughly confused]