Has anyone else ordered from IKEA and received a broken item? I just got my delivery today and it all looked fine, but on the way up the stairs, one of the delivery dudes smashed one of my items (it's ceramic, so yeah, kind of a big issue since it can't hold anything anymore.) It occurred after I had signed the sheet, so I couldn't document it. When you reported it, did IKEA replace the item free of charge or did you get a hassle? I'm pretty irked about this.
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