The spirit medium did notice the contact - unfortunately, causing her to panic more. She didn't scream - merely gasped and flailed. And then her captor spoke - Matt!
She stopped struggling as he held her, but she was still trembling violently. "M-matt... s-sorry..." By the time she had realized who it was holding her, he had pulled her back and was looking at her. Her eyes began to get misty, against her will. She took a breath before speaking, the familiar face did help to calm her - though it wasn't much. "I-I was startled, s-sorry."