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Userpic/Captcha server

InsaneJournal Announcements

Userpic/Captcha server

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We are doing work on the userpic/captcha server. We are aware there are some issues, we hope to have the problem fixed shortly.
  • Thank goodness, the userpics were starting to drive me up a wall! :-p Thanks for keeping on top of things.
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  • I just had a question--do you all still check on the [info]ideas asylum?
  • Are you thinking of purging dead but not deleted accounts any time soon again? That'd probably get you good revenue in renames.
  • Just a heads up that anyone using YAHOO MAIL, is either delkayed in getting notifs, or they don't come at all.
  • Not just yahoo with the problem... this is night #2 of no notifications. The ones that do come through are WAY delayed. I use gmail.
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  • This is the second night of slowness and not getting notifications. Everything was fine all day but now that the evening is here, here we are!
  • on one of my entries it states


    Error

    One or more errors occurred processing your request. Please go back, correct the necessary information, and submit your data again.

    * Sorry, this entry already has the maximum number of comments allowed.

    when i go to comment, but when i choose "read comments" it has no comments.. help?
  • i think we might have comment rot again
  • i think we might have comment rot again
  • Comment rot. Again? And the site is loading so slow. Come on, man. I am one of your biggest advocates but this is really, really not cool.
    • There is no such thing as comment rot anymore. You must have checked an entry that was before 2009, in which case the comments were already long gone.
  • Comment rot. Again? And the site is loading so slow. Come on, man. I am one of your biggest advocates but this is really, really not cool.
    • Not getting user validation emails whatsoever.
    • Not getting user validation emails whatsoever.
  • [info]eldermalfoy cannot be verified because the email won't send no matter how many times I have it resent. This means I cannot post anywhere. Help is appreciated.
  • Comment rot's hitting again...and the site's lagging badly when I'm trying to post.

    Recapta's broken too, so can't make new journals.
    • Are you looking at entries from before 2009? Because those comments are long gone from a previous bug, even if the comment count makes you think they're there.
      • I was around for the last lot of comment rot (and lost a lot of comments from it too), and reset the icons on the posts that got hit. Now one of my posts looks like it got hit again, and I know it hadn't been before.
        • What date is it? If it's pre-2009, my point stands, because it's entirely possible it slipped under the wire.
  • the site runs horribly at night for the last week or so; if it even loads it takes forever but loading is rare itself. notifications don't come in for hours and then there's a flood of them in the morning. icons are broken, you can't upload new ones. and it's not just once in awhile it's been every night. is anything going to be fixed? or even addressed?
    • correction, it's running horribly this morning too including giving constant error messages when trying to post comments. this is getting really frustrating especially for people who have paid money into the site as recently as a week ago
  • I had a 500 server error about two days ago that lasted for about 10 minutes. That's when I started to notice the lag and the delay in comment notification emails for myself. Also, if the comment posted page doesn't load and you hit back, sometimes, it double posts the comment. However, I think you can see examples of that right on this post, since it looks like there's a few duplicates.
  • Please tell me comment rot isn't happening again. The idea of that is terrifying, my comments are everything.
    • No it is not happening again. That was related to a very specific bug in the code that has been removed.
      • Glad to hear it. (: I hadn't seen it affecting me, of course, but saw the comments here and got worried. Thanks!
    • Are you looking at entries from before 2009? Because those comments are long gone from a previous bug, even if the comment count makes you think they're there.
      • Nope. I haven't seen it happening to me. I was just reacting to other comments here.
        • Oh, okay! I think that's what's going on – I've gone back to entries from 2008 that list 400 comments, then clicked on them and the comments disappear. Squeaky has said that that's because the comments had already been lost 2 years ago, even though the comment count didn't reflect that.
  • Hope it will be better after the tweak.
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  • Just in case it's pertinent to the changes to the servers, I keep getting this error message, when attempting to upload icons.
    [Error: Can't locate object method "as_string" via package "MogileFS::Backend: tracker socket never became readable (10.12.26.130:7001) when sending command: [create_open domain=livejournal&fid=0&class=userpics&multi_dest=1&key=up:985819:16416556 ] at /home/lj/cgi-bin/MogileFS/Client.pm line 259 " (perhaps you forgot to load "MogileFS::Backend: tracker socket never became readable (10.12.26.130:7001) when sending command: [create_open domain=livejournal&fid=0&class=userpics&multi_dest=1&key=up:985819:16416556 ] at /home/lj/cgi-bin/MogileFS/Client.pm line 259 "?) at '/home/lj/htdocs/editpics.bml' line 518. @ typhoon.insanewebhosting.com]
  • Hi Squeaky. It seems that half of my userpics have disappeared. Should I just re-upload them? Thanks for all of your hard work.
  • Is this problem still ongoing? Because I've been told that people trying to apply/reserve at my game are not having captcha images show up, and userpics are timing out.

    Thanks, and good luck with getting everything working!
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