announcements: Continuing Hotmail Issues

Continuing Hotmail Issues
I am aware of the continuing issues with hotmail. Currently they are flagging all mail coming from our servers as dangerous spam and deleting it before it gets to your inboxes. I do have a line of communication open with them and we are working to resolve this as quickly as possible. But I am not sure if or when they will start accepting InsaneJournal email. Until then I would suggest that you do not use a hotmail account for your email with InsaneJournal.

UPDATE: I just heard back from Microsoft and they are saying that users should start receiving our emails in the next 24-48 hours. And after that the system will be retrained on our emails so they should not get blocked in the future.

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Re: bulk/junk folder

catwoman69y2k
2008-01-23 05:29 pm UTC (link)

I did finally find out what was the problem on my end. It wasnt so much related to hotmail as we thought. It was my boss' Norman anti-virus (not Norton....there is another av called Norman that is big over in Norway) on his computer. It apparently deems the little popup dialog that appears over a Thunderbird sending message (the one that shows progress of your mail being sent, especially when you have attachments) is deemed as an actual popup and Norman kills the dialog as well as the email you were sending. Of course to anyone, you cant tell that the window and message went away for that reason since the dialog and message does that when a mail is sent out successfully. That explained why my computer was sending just fine and his was not. I hope this is not a fluke.

Kat

PS: I forgot to also ask to Insanity. Have you seen the volunteer threads on there? We so want to help make this site great even if there are some things that ant be changed from the original source code.

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