InsaneJournal Announcements

Upcoming downtime

InsaneJournal Announcements

Upcoming downtime

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I want to inform everyone that the site is going to be down for one night this week. Our hosting provider is migrating the InsaneJournal server to a new datacenter. We are going to go down on Wednesday night, June 13th at 10:00PM EDT, and should be back up before 6:00AM on Thursday morning June 14th.

Thank you for your understanding in this issue.

Edit: Updated the timezone to EDT from EST as we are in daylight savings here
  • Thanks, I didn't think that much of it. I come from a background where notification of planned maintainance is key. Guess not everyone realizes what notification will do for customer service.
    • True Story.

      No input was acquired from the userbase at fanfiction.net before the first of the fabled character strippings. It took support request after support request before users understood that the sudden upload problems were intentional-there wasn't even a distinctly visible notification that there was a new policy. The character combinations stripped included a form of designating telepathic communication used by a segment of the Star Wars fandom. To this day, those character combinations are still banned. If I recall correctly from more recent lists, the canonical way of designating thought-speech in the Animorphs books is also now a problem.

      There's a work around, but it can involve thousands of find-and-replaces manually done after upload, and if the chapter is ever edited again, the find-and-replaces must be done again.

      The major accepted way of designating story pairings has been banned from summaries as well. That in particular affects most users of that site.

      No amount of user complaints and pleas has been able to change any of these problems. And those same users are politely informed that the lag over a week's time was because of scheduled maintenance that no one was told of, and any notified maintenance usually causes problems for weeks without any sign the owners and operators of the site care.

      This sort of common-sense treatment? It's new to at least some of us.
      • Well, I (for one) am glad that you found it here.
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