Trip
It sounds like his team helped prove the prioritizing, that's good to hear. There were several units like that during my time, but it was still on a fairly trial basis rather than the status quo. When I woke up, I was relieved that had changed.
Good people can be trapped in a bad situation; the people of SHIELD I've met so far by and large seem solid and committed to upholding its mission. I was sorry to hear about what happened with SHIELD, but I don't hold it against anyone for merely having served there. There's a lot of fall out you all are dealing with, and it sounds like your team is doing a commendable job so far.
Also, I noticed that you locked the message to me, when mentioning your grandfather. Just to put potential unrest at ease, consider my discretion on the subject a given.