As the man seemed to calm down, Prue relaxed a bit. It was definitely a good sign that he was able to calm down. When he'd started screaming, she wasn't sure if she'd be able to get him to hold himself together much. Prue could definitely work with that. She didn't always have the best patience, but in this case she'd have a good threshold for it. Her patience was always much better when she was dealing with an innocent, or in this case, someone who had just been displaced from their home.
"Yes, I can." She smiled gently, reassuring him. "Kids do still dress up and scare and get candy and everything. And yes, Santa still visits everyone." Of course, Prue was long beyond the stage of thinking Santa was real, but she wasn't about to burst that bubble when she had to explain how he was in a different world from his own. But everything she was thinking suddenly stopped when he said his name. Jack Skellington. She knew that name, but from where? Pumpkin King rang a bell, then suddenly, her eyes widened. "Jack Skellington? Yeah, I've heard of you." He looked very different, since he was obviously human instead of being a skeleton. She should've known that The Nightmare Before Christmas was more than just a movie, just as several other things seemed to be around here. But she'd save the news that there was a movie about him for later.