Guin had no issues with the sudden silence. She had just barged into the conversation without actually asking if he did need to talk. She was prepared for glaring, cursing, and even storming out of her office. It hadn't happened yet, but seeing she could be seen as a bit intrusive she was prepared.
"It's always sad to see, or even hear, about that. And that's why I'm here. I hope to see those problems and help where I can. Saving the world is a big thing"
She smiled then, remembering that name. She'd make some inquires about the woman and see if she could use the help. With a nod, she took one of her notepads and wrote the name down "I'll see if she wants my help. I don't think I could give career help, but hopefully I can just help by listening"
She glanced to the computer then "so, just to make sure. There's like a database thing on this right?" her inexperience was showing, but she wanted to make sure so she wouldn't have to install any programs and probably call him back with the news that she'd been able to destroy a computer in record time. She was pretty sure he wouldn't appreciate it.