See, the Ankou coven does a ton of work with ghosts and spirits, but they're majorly overtaxed - too many dead folks with problems, not enough live people who can help solve them all promptly. They run on a triage system, dealing with the ghost problems that have the most/strongest/broadest impact first, but that leaves a good bit of "Carol is claiming my Atlantis Salad recipe as hers and I will not rest until the truth is known" stuff waiting for a long time.
What we've been working on developing is a combination magic-tech app that will put an untapped resource (helpful Outlanders with time on their hands) in contact with the ghosts who have less-urgent issues that are nonetheless preventing them from finding peace. Problems get solved, ghosts go on to their next life or eternal reward or whatever, Ankou can focus guilt-free on the most pressing issues, Outlanders who need a new weird hobby get something to do, and MageNet advances the cause of magi-technical synergy. It's a win for everybody.