Good customer service was something that Lan Zhan could understand as well as appreciate. Courtesy and manners were highly valued where he came from which might explain why he was struggling on occasion with some interactions, but it was a learning curve, one he hoped he would be able to level out soon enough.
He made a mental note about the shakes, wondering if Wei Ying would enjoy them, but he would keep to his coffee. It was not tea, but it would do.