He knows this face, from Freddie Lounds's article. The murder husbands, Will Graham lying prone in the hospital after being stabbed. No doubt the significant other that had recommended the home for his mother (it was a very nice place, too) was Hannibal Lecter.
Francis doesn't smile either, just watches. Wary. Wondering what Will knows.
"My confidence is growing."
A pause, and then. "Thank your partner for the recommendation. My mother is very comfortable in her new home."