Tessa and Vanessa
"He certainly sounds it. Hold onto contacts like that" Vanessa advised, it was always helpful to have contacts especially when you owned your own business.
"People cannot help but enjoy them here, you and your staff are so enthusiastic about reading. It's lovely to see and it certainly makes a change" Too many people who worked retail had a negative outlook.
"Oh not yet, I spotted you first and came to say Hello while you weren't otherwise engaged"