Re: Jennifer: at the office
"Hey, Mr. Dresden," she said, balancing the phone between her shoulder and her ear. If she had her way, she would have used a hands-free ear-piece, but since Mr. Dresden apparently had to have the old-fashioned kind of phone, she'd done her best to attach those shoulder pad things to all of handsets in the office, for those moments they just had to multi-task. And there were a lot of those moments. "What can I do for you?"