It was rather hard to be cheerful when everything was grey and cloudy, you were alone most of the time, and told to be quiet when you weren't alone.
Betrayal and abandonment didn't help either. But...thinking on those things made her upset, and so she tried not to think on them too much.
"Oh, I cut and arrange the flowers and sometimes I take orders on the telephone. I don't deal with the public much...I have a feeling the girl I replaced was fairly shy."