"Oh, yes. It's gorgeous. Ms. Torres says that we get a great amount of business. I own most of it, though we have enough workers that I do not have to be there most of the time if I am not up to it. But I think I am understanding how the business is run, and so I am there more often."
She's not really been in contact with many customers, and most of the employees there shield her from the rude ones if she's out in the front.