Lori's Friend
There are others, it seems, who have better resources than I when it comes to finding, and still others who recognize these 'Purifiers' from their home dimensions.
I'm going to hazard a guess that this is one of the hiccups this place goes through from time to time. I realize this doesn't make things much better when missing a loved one, but believe me when I say this place is safe. Safer than most places I've been.