Mistakes happen. I'm sure our fax number can be a digit or two off by this afternoon. Who's Jim?
SWORD doesn't negotiate with terrorists, we won't make an exception for an inconsequential narcissist. As to what to do, either we enter the background check paperwork into the very long, agent intensive vetting process while factoring in his volatile personality and threats / harassment of federal agents which will lead to his rejection in somewhere between eighteen to thirty-six months. Or we use that to just reject him outright.
Tell him his request will be considered in a timely fashion and continued harassment of SWORD agents will be noted in this process.